Cleaning Policy:

To keep our costs and rental fees down, we ask that you CLEAN your cabin and secure all garbage in the bins before departure. We have provided all the needed cleaning supplies; vacuum, mop, bucket, cleaners, garbage/recyclable bags, paper towel, dish soap, dish towel and dish cloth. Failure to do so may result in additional charges. During Prime Season, the office staff will provide you with a cleaning check list. During Off Season, the cleaning check list will be posted in your cabin. Check the state of your cabin within 1 hour of your arrival and report any discrepancies to the office staff or on call maintenance supervisor immediately. Additional charges will apply for cabins left dirty or damaged and will be calculated by the facility manager.

Falls Lake is a smoke-free facility, and we are proud to offer our guests a smoke-free environment in all buildings. Smoking in cottages and the chateau will automatically result in a $250.00 cleaning charge.

Pet Policy

Pets are welcome, however we request that the following rules are followed:

Pets must Never be left unattended anywhere on the facility grounds, this includes your cabin, campsite or vehicle.
Pets must always be on a leash at all times and cannot be tied out by themselves. They have to be under your supervision at all times to avoid disturbing other guests.
Pooper Scooper rules apply, please clean up after your pet to avoid loss of privileges.
Pets are not permitted on cabin furniture or in any public buildings. You are kindly requested to bring a pet blanket to put over the furniture or ask for one at the main office upon check in.There is a designated area for your pet to swim other then the area permitted for guests. Please ask the Office Staff at check in time for the designated area. Please note there is extra cleaning involved when bringing a pet. You must vacuum and mop thoroughly, as the next guest checking into your cabin may be allergic to animals.

Please note if the above rules and regulations are not adhered to, there may be extra cleaning charges and your pet privileges may be revoked. We enforce this policy because not all of our guests are animal lovers, some guests may have allergies, and some children are afraid of strange animals.

For Reservations, Please Book Online or Call 1-877-325-LAKE (5253).

** Please make sure you review all relevant policies before booking your reservation.**

Please note that we serve Military active and Retired, Reserves, Nato, Veterans, Foreign Military, DND Civilians, CFPSA Personnel, Civil Servants (Police, RCMP, Fire Department, Ambulance, etc.), Legion Members and Government Employees (Federal, Provincial, Municipal, etc.), not the general public. In addition, we use these categories as guidelines to how far in advance bookings can be made. Please see the following chart for details;

Advance Booking Eligibility Guidelines:

6 Month Advance Bookings: Active CF members, Retired CF members, Reserves, NATO personnel, DND Civilians, CFPSA Personnel. This includes all the above categories’ family members.

3 Month Advance Bookings: Civil Servants (Police, RCMP, Fire Dept., etc), Legion Members & Government Employees, (Federal, Provincial, Municipal, etc.)

6 Month Window For Advance Booking
Current Month	Book For
January	July
February	August
March	September
April	October
May	November
June	December
July	January
August	February
September	March
October	April
November	May
December	June

3 Month Window For Advance Booking
Current Month	Book For
January	April
February	May
March	June
April	July
May	August
June	September
July	October
August	November
September	December
October	January
November	February
December	March