

Managing Angry Moments (MAM)
Managing Angry Moments (MAM)
is designed to increase personal performance by assisting
participants to deal with anger
generating situations in an
emotionally non-reactive way.
The purpose of the MAM workshop
is to examine and address issues
of anger (while they are still
manageable) in order to prevent the possible escalation to physical or verbal aggression. It is designed to meet the needs of a non-violent CF population.
The expected outcome for participants who complete the MAM workshop includes, improved relationships in the workplace, at home and in the community, enhanced team cohesion, more effective problem solving skills and reduced levels of stress and anxiety when faced with anger generating events and circumstances.
MAM is NOT a treatment process. MAM is not structured to encourage emotional expression and ventilation involving uncontrolled aggression. MAM is a curriculum-based educational process utilizing adult learning principles in an interactive learning environment.
MAM Workshop Outline
Understanding Anger;
Beliefs and Triggers;
Self-Management;
Managing Conflict with Others;
Putting It All Together: Review and Integration;
Forgiveness;
Relapse Prevention
The MAM workshop is conducted over 8 weekly, 2 hour sessions.